This section is laid out in three parts: Disclaimer, Terms & Conditions, Guest Responsibilities

Disclaimer

All persons staying on the site use the facilities provided entirely at their own risk. Weavers Yurt, nor the owners shall be held responsible or liable for any loss or damage suffered by you or members of your party.

Throughout your booking, please be aware that when at Weavers Yurt you are responsible for the health, well being, behaviour and whereabouts of anyone under your care & within your group.

Terms & Conditions

The named person who makes the booking must be one of the guests who stays. She or he must be over 18 years old. This person is responsible for making sure that the terms of booking are adhered to.

The yurt has a maximum occupancy number, which you must stick to, unless otherwise agreed with us in advance.

Any booking of three or more people of the same sex will need the owners’ agreement before a booking is made (unless they are members of the same family, but from different generations).

We reserve the right to refuse a booking, but of course treat everyone equally and fairly.

The property is let strictly for holiday use only and no ‘right to remain’ exist for the guest or anyone in the party. 

Force majeure

Weavers Yurt or the Owner cannot be held liable for refunds or expenses you incur in the event we are prevented from fulfilling your booking as a result of circumstances beyond our control. Such circumstances shall include (but not be limited to) war, terrorism, riots or civil unrest, industrial action, flooding, natural disaster, epidemics, health risks or such similar events (“Force Majure”).

We strongly recommend that you have holiday insurance. Your insurance should cover all risks including cancellation, accident, breakdown, loss or damage to personal property.

Non-availability

In the event that the booking you have made becomes unavailable for reasons within our control, we will make every reasonable effort to arrange suitable alternative accommodation. If this is not possible, or is not acceptable to you, all rental monies paid in advance will be refunded in full and you will have no further claim against Weavers Yurt, or the owner of the property.

Damages

Our guests tend to be careful and we appreciate this very much. Sometimes accidents happen, and we ask that you let us know about any accidental breakages straight away (by phone, text or email) so that we can arrange repairs/replacements before the next guests arrive. Please don’t try to fix things yourselves, we’d rather know, and deal with things later.

A specific area to be aware of is the Macerating Toilet – more details below

The Yurt & Facility Descriptions

We make every effort to describe the yurt and facilities as accurately as possible, and to keep information up-to-date. Details are given in good faith and we cannot accept responsibility or liability for differences or for any disappointment caused where a guest has differing expectations to those detailed in the description.

Standards

We take pride in our accommodation, and maintain facilities to a high standard, however sometimes things do break down or malfunction. Please let us know straight away (by phone, text, email) if something isn’t working, and we will make every effort to sort it out straight away.

Arrival & Departure Times

We request that you arrive between 4pm – 8pm on the first day of your stay, and depart by 11am on the last day. This is to make sure there is enough time to prepare for the next guests.

How to Pay

All payments need to be made in pounds sterling.

At the time of booking you can either:
– Pay in full, including any extras you have requested.
– Pay 25% deposit, to secure your booking, with the remaining 75% due 28 days before your arrival.

The easiest way to pay for your holiday is online, through our secure payment system (Stripe). If you pay by credit card, your card provider may charge you a fee, but there is no fee for paying by debit card.

We will notify receipt of all payments, by email.

Cancellations & Refunds

If you have to cancel, the following charges will be made:
no refunds on deposits
0 – 28 days from holiday start date 100% of total accommodation cost (no refund given)
29 – 45 days from holiday start date 60% of total accommodation cost (40% refund given)
46 – 55 days from holiday start date 50% of total accommodation cost (50% refund given)
56 days or more from holiday start date, we will refund any monies paid less a £50 administration fee only. Or the monies paid can be converted to a credit note for a future booking (booking to be made within for 1 year).

Website Accuracy

Whilst every care is taken to ensure that the details in this website, including any promotional emails, are correct at time of being published, we cannot accept responsibility for errors contained therein or results thereof. We are not responsible to you for unforeseen events or matters over which we have no control.

While we do our best to ensure that all offer information is up to date and accurate, very occasionally some advertised short breaks may not always be available on all the dates advertised. Please enquire when booking.

Coupon Codes, Vouchers & Special Offers

Coupons (e.g. discount codes), Vouchers & Special Offers:

• are to be used exclusively and can not be combined (unless specifically specified).
• can not be applied to bookings that have already been made.
• are specific to an individual and can not be transferred to another individual, unless specifically specified).
• are subject to a minimum booking of 2 days & maximum of 14 days (unless otherwise specified)
• coupons & vouchers are valid for 365 days (unless otherwise specified)
• are subject to change 
• are valid for certain dates and may exclude peak times such as school holidays, bank holidays, Christmas.  
• are only valid through our website (direct bookings), and do not apply to bookings made on third party websites.

Online Booking

Please check all personal details at the time of booking. We cannot take responsibility for booking or personal detail errors. All address and contact information must be correct at the time of booking for a successful payment to be processed.

All communications are sent via an automatic email server and rely on a valid email address being supplied. We cannot take responsibility for loss of communication e.g. booking confirmation emails etc… if contact information is incorrect. We will make every effort to supply you with the relevant booking confirmations and receipts.

Please check your spam folder for emails from us.

Communicating with you

We carry out most communication with you by email. We tend to phone only in emergency or if we can’t get you by email. We’ll keep your details on record, but only basic information will be passed on to housekeepers (name and emergency phone number). We promise never to pass information on to other companies. We will only email offers and updates about WeaversYurt a few times a year, and of course we’ll take you straight off our mailing list if you ask us to.

Amendments to these Terms & Conditions

Weavers Yurt reserves the right to change these Terms & Conditions at any time without prior notice. In the event that any changes are made, the revised Terms & Conditions shall be posted on this website immediately.